Cape Counter Tops
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Privacy

Privacy Policy

This Privacy Policy explains how Cape Counter Tops handles personal information that we collect when you contact us, ask for a quote, or browse this website.

Information we may collect

We may collect details that you provide directly, such as your name, email address, phone number, project type, location, material preferences, and any information contained in your enquiry or WhatsApp message. We may also keep a record of the project or service you are requesting.

How we use information

We use personal information to respond to enquiries, prepare quotations, discuss project requirements, and communicate about the services we provide. We may also use the information to maintain records of customer contact and improve the quality of our service.

Website usage

This website is primarily informational and does not currently use advertising, analytics, or marketing cookie tracking. We do not operate an online storefront or automated checkout on this website.

Information sharing

We do not sell personal information. We only share information with trusted service providers or partners where it is necessary to fulfil a project enquiry or communicate with you. We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.

Retention and deletion

We retain contact and enquiry information only for as long as necessary to manage our relationship with you, respond to your enquiry, and meet legal or operational requirements. If you would like us to delete or update your personal information, please contact us using the details below.

Your rights

You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete information where there is no legitimate reason for us to retain it. We will consider such requests in line with applicable privacy obligations.

Contact us

If you have any questions about this policy or would like to discuss your personal information, please contact us at capecountertops1@gmail.com.